Support
Airvana Technical Support is staffed with networking and technology experts who are available to support service providers and contracted partners 24 hours a day, 7 days a week.
End-user consumers needing assistance should contact their service provider, such as Sprint or KDDI.
Service providers and contracted partners needing support should contact Airvana using the methods below.
Phone (North America) 877-855-4092 (toll free)
Phone (outside North America) +1 978-250-3100
Email: support_femto@airvana.com (For technical support only. Address all other inquires to info@airvana.com)
Online: Customer login
Are you a new contact in an existing contracted partnership? Register for online support by contacting support_femto@airvana.com.
For support of EV-DO macro radio access network products, please visit Airvana Network Solutions support here.